Monday, January 21, 2013

Nigeria: NCC to Telcos - Meet your KPIs and we lift the ban on promotions

Eugene Juwah
Eugene Juwah, EVC of NCC
"Meet your Key Performance Indicators (KPIs) and we will lift the ban" says Nigerian Communications Commission (NCC).

This was disclosed by the Executive Vice Chairman of the Commission, Mr. Eugene Juwah. He said that the Nigerian Communications Commission (NCC) was ready to lift the ban on promotions and lotteries by telecommunications operators. However, this  new dispensation would affect only operators who met the KPIs.

Mr Juwah also disclosed that NCC was already carrying out the measurements to find out which operators met the KPI in December 2012 and was on the verge of releasing the results.
"We are carrying out measurements and when we finish, we will see the service providers that are meeting our thresholds. "The operators who meet our thresholds well, we will lift the ban on them, for the ones that do not meet the thresholds, the ban will still stay," he said.

Juwah said with the agreement NCC reached with the operators, the commission had given them enough time to repair and make the necessary investments on their networks.

He said the regulatory body and the service providers agreed that the KPI measurements should be carried out for December 2012 services.

NCC had, late last year, announced the ban of all promotions by telecommunications operators, as well as lotteries being carried out on the networks.

Director of Public Affairs, Mr. Tony Ojobo, had said in a statement that the ban would continue to remain in force until such a time determined by the commission.

Based on the last KPI report, the NCC sanctioned four GSM operators, a cumulative amount of N1.17 billion penalty for poor quality of services in May 2012.
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